Data Privacy Policy

01 Data We Collect and Legal Basis

Contact form data

When you use our contact form, we collect your name, email address, and company/organisation name. This data is processed on the basis of Art. 6(1)(b) GDPR (pre-contractual measures or performance of a contract) and/or Art. 6(1)(f) GDPR (our legitimate interest in responding to your inquiry).

Server log files

When you visit our website, our hosting provider automatically collects technical information including your IP address, browser type, referring URL, date and time of access. This processing is based on Art. 6(1)(f) GDPR (legitimate interest in the secure and stable operation of the website). Log files are deleted after 7 days at the latest.

02 Purpose of Processing

We use the data we collect solely for the following purposes: responding to inquiries submitted via the contact form, managing client relationships and providing our services, and improving the performance and user experience of our website.

03 Sharing of Data

TraCert OÜ does not sell, rent, or lease personal data to third parties. Where we engage service providers who process personal data on our behalf (e.g. hosting providers), we have concluded data processing agreements with them in accordance with Art. 28 GDPR. A transfer of personal data to third countries outside the EEA takes place only where an adequate level of data protection is ensured (e.g. EU Standard Contractual Clauses).

04 Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form inquiries are deleted after 3 years unless an ongoing business relationship has been established.

05 Cookies

This website uses only technically necessary cookies required for the operation of the site. These cookies do not require your consent under Art. 6(1)(f) GDPR. We do not use analytics, marketing, or tracking cookies.

06 Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to withdraw consent at any time with effect for the future (Art. 7(3) GDPR)

To exercise any of these rights, please contact us at: hello@tracert.digital

07 Right to Lodge a Complaint

You have the right to lodge a complaint with the competent data protection supervisory authority. The supervisory authority for Estonia is:

08 Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page. We recommend reviewing it periodically.